West London Lean Coffee – 15th September

West London lean coffee runs every month in Carluccios in Westfield Shepherds Bush. Here’s a brief writeup of this morning’s session.

The next session will be on 27th October. Hope to see you there.

Topics We Discussed

‘All Work and No Play’…But How Much Work?’

How much are activities like 10% time and hackathons of benefit to the team and the business? What works for one team may not work for the others. We had some good discussion on context and why giving room for innovation is important.

Agile and Lean For Management Teams

Some great discussion on whether adopting agile and lean works for management teams, a.k.a. the scrum of scrum masters. The idea of quick, focused meetings, transparency and team involvement is important no matter whether it’s a team of developers and testers or a team of managers. Some great tips including ‘make the focus of meetings on how to improve’.

False Agile Promises

What happens when you join a company and you find out that they are not as agile as they implied during the interview? Should you try and change the company from within or cut your losses and move on. The questions that you ask in the interview are important and need to be detailed enough to ensure that you really get a feel for the company culture. We talked about how successful agile transformations are not technology focused and how working with HR and finance first can be the secret to a transformation that works and becomes embedded in company culture.

How Much Are Personas Important When Looking At Market Segments?

We talked about persona’s and how those seeking to validate product ideas can use them. There was some previous experience in the group with the use of persona’s in technology and software development, including testing, in order to understand the customer better. We discussed how segmentation is important but need to be detailed enough to be useful.

Topics We Didn’t Get To

  • Working with sales partners and how much to involve them in the design of a product canvas.
  • London – high turnover of staff.
  • Managing people through change
  • Remote teams and tips on how to run them
  • Capacity management with stakeholders
  • Continuous delivery – how to implement in a new team
  • Embracing new tech internally
  • Is lean for tech users clients or can we convince business to go with it?

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